Who we are
KAF Coffee (KAF, we, us) is an Egyptian coffee company. Our website is kafegypt.com. This policy explains what personal data we collect, why we collect it, and how you can exercise your rights.
What data we collect
We collect the following information:
- Order details: your name, email address, phone number, shipping and billing addresses, and the products you order.
- Account details: if you register, your username and a securely hashed password.
- Messages: the content you send us through our contact or wholesale forms.
- Newsletter: the email address you submit to our newsletter form.
- Technical data: IP address, browser type, device information, and pages visited, collected through cookies.
How we use your data
We use your data to process and deliver your orders, handle payments, answer your enquiries, send you order updates, and — with your consent — send you offers and news. We also use it to improve the site and to prevent fraud.
Payments
Payments on our site are processed by third-party payment providers. We do not see or store your card details; card data goes directly to the payment provider under its own privacy policy.
Cookies
We use cookies to keep your shopping cart working, to remember your language preference, and to understand how visitors use the site. Essential cookies are required for the store to function.
Who we share your data with
We share data only with service providers that help us run the site — hosting, payments, shipping, analytics, and email delivery. We never sell your personal data.
How long we keep your data
Order and message data is kept as long as needed to fulfil your request and to meet legal and accounting requirements. Newsletter data is kept until you unsubscribe.
Your rights
You may request a copy of the personal data we hold about you, ask us to correct it, or ask us to delete it. To exercise these rights, contact us using the details below.
Contact
Email: info@kafegypt.com — WhatsApp: (+20) 115-675-4926